[Compatibility] The dog water fountain replacement filters are ONLY compatible with FEELNEEDY dog water fountain FN-W05.

[Value Pack] Includes 12 packs of replacement filters and 12 packs of replacement pre-filter sponge. Individually sealed packaging can extend the storage time and meet your needs for more than 3 months.

[4-Layerl Filtration System] 1. Activated carbon removes odors. 2. Ion exchange resin softens tap water. 3. Non-woven fabric can filter fine particles. 4. Pre-filter sponge helps remove hair and impurities

[Frequency of Replacement] Soak the filter in water for 5 minutes before use and rinse for 30 seconds before use. Replace the filter every 2-4 weeks, depending on how often your pet drinks and how many pets use it.

[Buy with Confidence] If you have any questions about our cat fountain filters or services, please feel free to contact us. We will try our best to solve your problem immediately and help you save more time on these trivial matters.

Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.