Package Contain 8 Carbon Filters and 8 Foams Pre-Filter Replacement.

Activated carbon can filter hair, chlorine, heavy metals, and odors, keeping your pet drink healthy water.

The sponge can filter the hair and particles in the water very well, so the water is cleaner and the pump can be protected at the same time.

Each carbon filter is sealed and individually packaged to keep the quality of the filter

Please replace the dog/ cat water fountain filters every 2 to 4 weeks.

Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.