[Not just make it, we upgrade it.] We are a professional kitchenware producer who have been focus on customer experience. In order to offer better kitchenware, collects customer suggestions of all similar products on Amazon. And then upgrade the products based on the data of the bad evaluation with the aim to provide customers with better kitchenware products.

[18/8 Stainless steel handles Food Grade silicone] 7.89% persons have received items with poor material and workmanship. Thus, we upgraded the material to 18/8 stainless steel and premium silicone. No need to worry about any strong smell, risk of rusting, color fading, deformation or any other problems like chipping off. With exquisite workmanship, the silicone part is firmly sealed on (will not fall apart easily) and the smooth thick edge shall avoid any hand injury.

[Easy ergonomic locking mechanism] You may have noticed that many tongs are too stiff to open and close, and the grasping is so weak that food always slip out. 38.75% persons have that problem with their tongs. Therefore, we improved the locking system: good tension on the spring and the sturdy spin to hold it together. Simply hold the open tongs closed, pull the tab out to lock them closed and push the tab in to re-open for grabbing food.

[High heat resistant silicone tips without melting odor] You definitely don't want tongs with metal tips to scratch your pans or tongs with inferior silicone tips that melt easily, like 24.76% persons. upgraded the material to Food Grade premium silicone - the same material as baby nipple, which is more firm and has higher heat resistant (up to 600°F) than the basic one. No more scratch on your nonstick pans and no rubber part of the tongs shall melt off with heat again!

[Dishwasher safe easy to store] Food will not stick to the tong so that you can use a quick wipe and rinse it with hot soapy water or just throw them in the dishwasher. They can be locked and stored in your kitchen drawer or hung on the wall with ring for easy access. 28.6% persons love that. Multiple colors available to match your kitchen.

Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.