• Superior Comfort & Skin-Friendly Softness: Crafted with ultra-soft crystal velvet and filled with plush cotton, this heated scarf delivers a luxurious, gentle touch against your skin. Lightweight and cordless, it provides cozy warmth without bulk—perfect for all-day comfort.
• Portable & Cordless Design: Measuring 30.7 inches in length with a 9-inch heating area, this wearable neck warmer frees you from tangled cords. Its lightweight design makes it ideal for use at home, in the office, while traveling, or on the go.
• 3 Adjustable Heat Settings: Choose from three smart temperature levels—High (55℃), Medium (45℃), and Low (35℃)—to suit your comfort. Equipped with advanced carbon fiber heating elements, it heats up quickly and provides soothing warmth to the neck, shoulders, hands, abdomen, and more.
• Perfect Winter Gift: A thoughtful and practical gift for both men and women. Ideal for outdoor activities like camping, hiking, and skiing, or daily use in cold weather. Perfect for birthdays, Valentine's Day, Father's Day, Thanksgiving, and Christmas.
• Easy Care & Washing Instructions: Before washing, always remove the power bank. Place the scarf in a laundry bag and use a gentle cycle or hand wash. Hang dry in a cool, ventilated area and ensure it is completely dry before next use.

Returns, Refunds, and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

• For customers in Victoria: approximately 7–10 working days;
• For customers in NSW, SA, ACT, and QLD: approximately 9–12 working days;
• For customers in WA, NT, and TAS: approximately 9–12 working days.

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